Friday, August 19, 2005
Tips:- Revise/Respond Feedback Comments
The feedback comments you post or someone posted on you cannot be erased. But both parties can add revision or respond on those feedback comments.
To revise your comments:-
You cannot erase what you posted earlier,but you can add to your own comments with new information and a statement of regret.
Steps: Revise your feedback:-
- Click Site Map
- Under the heading "Feedback Forum", Click "Review" and follow up on feedback you have left about others.
- When the "Review" and follow up on feedback you have left about others appears,click "View Feedback".
- Click Follow-up on the far right of the feedback comment you want to revise.
To Respond to feedback:-
You can respond to feedback others have left about you, especially if you want to make what transpired in a transaction more specific.
Steps: Respond to feedback:-
- Click "My eBay" in the navigation bar. Your "My eBay" page appears.
- Click the Feedback tab.
- Click "Review and Respond " to feedback comments left for you.
- Review your feedback commnts: When you see one to which you wish to respond, click "Respond" on the far right-hand side of the comments.
- When the eBay "Feedback Response" page appears:-type your 80-character-or less comments in the box labeled "Your Response."
Tips:- Don't leave negative feedback to buyer right away while you are angry or impulsive. Things can always be solved via communication. REMEMBER : " To err is human" , Nobody is perfect !
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