eBay-Basics-Course

Title:- eBay SG Implement New Feedback System ; May 21st, 2008

Specific to eBay SG site , the following had been implemented started on May 21, 2008:

• Sellers may only leave positive feedback for buyers
• Negative and neutral Feedback will be removed if a member becomes suspended.
• Members can leave Feedback up to 60 days after a transaction (down from 90).
• Feedback will be removed when a buyer fails to respond to the unpaid item process.
• Members will receive credit for weekly repeat Feedback.
• Positive Feedback Percentage will be based on the last 12 months of activity (neutral Feedback will be included in the calculation).
• The PowerSeller Program will use the same calculation method described above to determine eligibility for the PS Program for the Positive Feedback percentage requirement of 98% positive.
• In addition to expanding the 3-day block to 7 days, a new Buyer Requirement will be introduced allowing sellers to block buyers who have been reported by other sellers for eBay buying policy violations (such as Feedback abuse or email threats).
• The scope of the existing Buyer Requirement for unpaid items will be expanded so that it supports more comprehensive blocking of buyers who have a history of non-payment.
• The process that sellers use to report buyers for policy violations will be improved.

# posted by ebay-basics-course @ 10:25 PM

Title: Calculate The Positive Feedback Percentage

# posted by ebay-basics-course @ 10:11 PM

Title: New Feedback System-Points to Be Observed

1) From May 2008, Sellers will no longer be able to leave negative or neutral Feedback for buyers.

2) Removal of negative and neutral Feedback left by members who are suspended or who fail to respond to the Unpaid Item (UPI) Process

3) Positive Feedback percentage will be based on the past 12 months of Feedback, rather than lifetime, since it is most indicative of the seller’s recent performance.

4) Negative and Neutral Feedback left for buyers prior to the change will remain unless the seller is suspended.

5) Restrictions on when Feedback can be left:-

a) Buyers must wait seven days before leaving negative or neutral Feedback f for active PowerSellers who have been registered for at least 12 months

b) Members must leave Feedback with 60 days of the transaction closing.

6) Removal of Mutual Feedback withdrawal :

a) Since only buyers can leave negative Feedback, the Mutual Feedback
withdrawal process could be used as a tool for Extortion- buyers leave
negative first, then removes once satisfied.

b) eBay will no longer accept Feedback removal requests from Square Trade or NetNeutrals, even when both buyers and sellers agree to have the Feedback removed.

# posted by ebay-basics-course @ 10:03 PM

Title: Tips- Learn To Buy Before You Sell

First of all Happy Labor Day to all of you !

This is a few little-known techniques and methods to bid and buy like a pro.

In order to be successful on eBay, you must understand what your customers are going through when buying your goods or services ... so there is no better way than doing it yourself.

Why ? Because if you understand the process a customer goes through to order something on eBay ... then you will have a better understanding of how to sell your own products to potential customers.

Try to treat all your customers the way as you want to be treated as a customer and you should do very well.

How to get 10 positive feedback comments very quickly !

Before go any further ... It needs to mention something VERY important and something you NEED to do as quickly as humanly possible !

BUT, you need to get a feedback rating of 10 or higher before you can sell items as a buy-it-now item. And you can do this in one day !

Simply jump over to eBay and purchase 10-15 $1 items ... or even $0.01 items. Then leave positive feedback to the sellers , they will leave you positive feedback in return.

Here's what you need to consider when bidding on an item or service.

First, search eBay by entering your interest in the eBay search box or selecting a category in the category directories. Say you are interested in buying a cheap Laser printer.

Go to eBay.com home page and search for 'laser printer”, If you are in a hurry, its better to browser the buy-it-now listings ... if not then check out the auctions listings.

That's where some market research comes in handy ... here are a few tricks that I use.

First consider your budget, how much are you willing to spend and how much are you going to spend ... and they are different ... bidding can be like gambling. Leave with less than you came with ! Be careful not to bid all your money away for some silly item. So, set an absolute max, the amount you are going to spend !

Next, find what this item is selling for by several other online merchants by using a comparison shopping site. Below are few of them : Here is the first one:

Here is the first one :www.PriceGrabber.com
Here is another one: www.BizRate.com
And of course the Google Products Search: www.google.com/products

Use those 3 web sites to find what other merchants are selling the corresponding product for and make sure you are actually getting a deal on eBay.

Also, don't forget to search these alternative auction sites as well :

Amazon: www.Amazon.com
uBid: www.uBid.com

Quick Tip

When you search on Google or eBay ... or most search capable web sites. It is common practice to put double-quotes around your search phrase. This will search for the exact phrase for all the words inside your double-quotes. This is important or else you may get tons of irrelevant search results. See example below ...

For example ... if you want in the Google Product Search, I would do this: "laser Printers"

Now, if you don't put quotes around the search phrase, you may get results for laser pens or something completely non-related to what you are looking for.

Now that you have an idea of what the market value of the laser printer is and what you are going to spend, Find the product in your price range by sorting the listings by price, or if you are in a hurry, sort by date ending.

It is better to only consider sellers that have a high feedback rating ... this will ensure prompt service and a better guarantee. Browse through the feedback and see what other people are saying. Take a look at the neutral and negative feedback.

Please make sure you supply a valid and working email address when buying stuff on eBay, so the seller can contact you to avoid the negative feedback war.

Moving on ... it's very useful to narrow down your search by using eBay's advanced search options .

You can enter in your price range, categories, enter words to exclude in your search ... and many more useful options.

For example, here is what you did for the laser printer: if you want to spend $200-$250 US.

• enter the keyword phrase "laser printer" with double-quotes, enter the price range
• click the 'in titles and descriptions' checkbox
• click the 'Buying Options' and select 'Buy It Now'
• If you are only interested in buying using paypal, so click the 'Items listed with “PayPal “ checkbox.

How to bid or Buy
1. Scroll down to the bottom of the listings page to where it says bidding.
2. Enter in your desired bid price
3. Click the place bid button
4. You will then immediately be notified that you placed a bid with the product. and you will also be notified if you have been outbid by another member.
5. If you were outbid, then you can follow the link in the outbid notification email to place a higher bid.
6. AND...don't bid over your budget ... there are always other auctions to bid on !
7. If you win, the seller will contact you on Payment method
8. If you are using PayPal , simply pay using paypal
9. Leave feedback

Here are some things to look for when you are bidding:

• Did you find enough information in the auction, if not contact the seller and ask them. Keep note these questions you are asking and address them in your own auction listings when you get to the selling stage.
• Note if the seller contacted you quickly after the auction.
• Was your item shipped promptly, and what method was used.
• Did the seller contact you after the auction and follow up on the order ...

Make sure you look for all the things that would have made it easier for you to bid, contact, buy and obtain the product, then apply this to your future listings.

# posted by ebay-basics-course @ 6:02 AM