Wednesday, August 31, 2005
Tips: Terms And Conditions
You will run into all types of buyers that try to move past the terms and conditions provided by eBay. Know the T&C’s inside and out and if you have problems, contact eBay immediately. A few examples of the insider secrets are listed below:
- Bid Shielding – Two buyers work together. One person bids high to protect a low bid place by the other person. Right before the auction closes, the high bidder cancels, meaning the low bidder gets your item (s) for a huge bargain.
- Bid Shilling – This is where the seller actually uses a separate ID set up to inflate the number and price of the bid.
- Deadbeat Bidder – The deadbeat bidder bids on your auction and then simply fails to pay.
- Sniping – A “sniper” is a bidder that waits until there are only minutes or seconds left on an item and then quickly bids just a little higher to get the item (s). Although not against the T&C’s, it is considered unprofessional and limits competing bidders from driving a high price.
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Tuesday, August 30, 2005
Tips:- Communication With Buyer
It is your responsibility to contact the buyer at the end of the auction, congratulating them on winning the item (s). Issue an e-mail requesting their shipping address.
Once they provide that information to you, let them know when the shipment will go out, which should coordinate within the time frame provided in your auction description.
Once payment has been made, send another e-mail to the buyer confirming that you received their payment and that the item (s) will be shipped on X day via (US priority mail, UPS, Fed-Ex, etc.). Once you have a tracking number, send that to the buyer as well. This will allow them to follow the tracking themselves.
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Monday, August 29, 2005
Tips: Perseverance In Business !
Perseverance is your greatest asset of all, especially when things get rough.
To me, nothing is more fulfilling than meeting challenge head on and winning out.
Any time you run into trouble or resistance in your business : " Accept it as a growth opportunity that you need in order to get to higher levels or success.
Perseverance will see you through anything in life !
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Sunday, August 28, 2005
Tips:Offer Satisfaction Guarantee
When you offer your bidders a satisfaction guarantee, you are telling them that you are confident that your product can deliver, and if not you are willing shoulder the risk for them by giving them their money back…
Very rarely do they ask for one unless your product is poor.
This is one of the easiest ways to increase sales; if you have a good product to begin with, don’t neglect this technique. I see many sellers who don’t offer one when they could.
It’s a must to offer one with your Dutch auctions. A strong risk-reversing offer will clinch sales that pass others by.
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Saturday, August 27, 2005
Tips:- Reserve Price Violations
The Reserve Price feature lets sellers list items at low starting prices without the risk of selling an item for less than they are willing to accept.
Once a seller sets a Reserve price, any bidders who place bids below the level receive messages that explain they have not met the Reserve Price (the bidders cannot see the price).
If no bids cross the Reserve Price, no bidders win the auction. If in your listing indicates that high bidder must buy the item even if their bids do not reach the Reserve Price, eBay may issue you a warning or suspend your account.
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Friday, August 26, 2005
Tips: Sell Small But Expensive Products
One of the best ways to make good money on eBay is to sell small but expensive items.
This allows you to move more items without the bulk of heavy shipping and to move fewer items while making more money.
This type of selling provides you with a much higher profit margin.
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Thursday, August 25, 2005
Tips: Don't Set Reserve Price Too High
Reserve pricing cannot be seen by the buyer, leaving them to question how much you are really asking. Do not set your reserve price too high.
For example, if you had an office printer for sale, you might list a reserve price, or a “hidden” base figure of $300.
However, to the buyers, in their opinion, this printer is not worth more than $150 since this is the average price from other sellers for similar equipment.
As the buyers start bidding close to $150 and they see that the reserve has still not yet been met, they will quickly stop bidding, unsure of what your “hidden” base is.
When you use reserve pricing, you should be avoided if it does not help to build buyers confidence on bidding.
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Wednesday, August 24, 2005
Paypal:- Make Another Payment Instead ( 2 )
Paypal lets you make and receive payment, so you might wonder why you would want to bother issuing a refund when you can simply make another payment back to the buyer who paid you.
First,if you refund a payment, the person who originally paid you will see the status of that payment as Refunded rather than Completed. This might prevent the confusion that otherwise might arise if the buyer has to reconcile the original sent payment with a separate received payment.
Second, when you refund a payment, buyer will receive in full amount. If you were to send a separate payment, buyer will receive in less, as Paypal will deduct fees on buyer.
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Tuesday, August 23, 2005
Paypal: Refund Of Payment ( 1 )
Sometimes buyer reguests for full refund as item may temporarily out of stock .Paypal had made refund payment easy.
To refund a payment:-
- Log in to your Paypal account and click History.
- Scroll through or search your account history and find the payment you need to refund, and click the corresponding Details Link.
- At the Transaction Details page, click the Refund Payment link.
- On the Refund Offer page,fill the full amount of refund. Fill in a note to your buyer, and click Submit.
- On the Confirm Refund Offer page, check the details of the transacion and click Process Refund when you are done.
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Monday, August 22, 2005
Paypal:- Understanding Of Chargebacks
This overview is designed to help you better understand chargebacks. You'll learn how to work with PayPal to dispute a chargeback and how to spot and prevent situations that might lead to chargebacks.
Please click :Chargeback
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Sunday, August 21, 2005
Paypal: Seller Protection Policy
Someone asked me: "I've upgraded to Premier account, Am I qualify for Seller's protection policy which cover up to US$5,000 per year ? If not, what happen if I incurred a chargebacks to my account ? "
The seller Protection policy does not apply to members in Singapore
At PayPal, they care about the security of your account and financial information, therefore, they offer Security Tips that allow them to work closely with you to protect against fraud.
Please click and view : PayPal's Security Tips
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Saturday, August 20, 2005
Paypal:- Paypal Fees For Singapore Seller
I am Singaporean & set-up a Premier account with Paypal.What is my current fees that will be charged by Paypal ?
You present Premier account will be charged at Standard Rate of 3.4% plus flat fee of US$0.30 per transaction.
Flat fee of other currencies:-$0.55 CAD for Canadian Dollar, ¥40 JPY for Yen, £0.20 GBP for Pound Sterling, €0.35 EUR for Euro, $0.40 AUD for Australian Dollar.
Full details of :-
1). Fees for premier Account
2).Withdrawal Fees
How is Eligibility for Merchant Rates determined ?
Eligibility for Merchant Rates is determined based on sales volume from the previous calendar month. To qualify for Merchant Rates, a seller must complete a one-time application and meet the Merchant Rate Criteria
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Friday, August 19, 2005
Tips:- Revise/Respond Feedback Comments
The feedback comments you post or someone posted on you cannot be erased. But both parties can add revision or respond on those feedback comments.
To revise your comments:-
You cannot erase what you posted earlier,but you can add to your own comments with new information and a statement of regret.
Steps: Revise your feedback:-
- Click Site Map
- Under the heading "Feedback Forum", Click "Review" and follow up on feedback you have left about others.
- When the "Review" and follow up on feedback you have left about others appears,click "View Feedback".
- Click Follow-up on the far right of the feedback comment you want to revise.
To Respond to feedback:-
You can respond to feedback others have left about you, especially if you want to make what transpired in a transaction more specific.
Steps: Respond to feedback:-
- Click "My eBay" in the navigation bar. Your "My eBay" page appears.
- Click the Feedback tab.
- Click "Review and Respond " to feedback comments left for you.
- Review your feedback commnts: When you see one to which you wish to respond, click "Respond" on the far right-hand side of the comments.
- When the eBay "Feedback Response" page appears:-type your 80-character-or less comments in the box labeled "Your Response."
Tips:- Don't leave negative feedback to buyer right away while you are angry or impulsive. Things can always be solved via communication. REMEMBER : " To err is human" , Nobody is perfect !
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Thursday, August 18, 2005
Tips: Where Is My Item Located ?
There is a way to know where is your item located. "Where is an item " located enables you to see your item the way others see it and to determine exactly where it is located on eBay. Follow these steps :-
- Click "Site Map" in the set of links just above the eBay navigation bar.
- Under the heading "Manage my items for sales" , click on "Where is an Item" link
- Search by item number appear, enter your item number in the box and click "Submit"
When the results appear, you can view the category and the page number within the category on which your item currently appears , it is highlighted and marked in yellow color.
You can also see if your item is listed in the New Today, Ending Today, In Gallery link as well.
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Wednesday, August 17, 2005
Tips :- Let eBay Do Searching For You 24/7
Do you know that you can use eBay's "My Favorite Search" feature to have the system scan and search for any type of products you are looking for ranging from 7 days to 12 months, forwarding to you on daily basis by email free of charge ?
Yes, just follow the steps below:-
- In the Basic Search Tab, type a search of product, click Search;
- The search results appear, Click the "Add To My Favorite Searches " link ;
- The "Add To My Favorite Searches " appear, type in your product name under the box of Search Name;
- Check at the email preferences :"Email me daily whenever there are such new product option" ;
- Click and select time frame option : "12 months"
- Click Submit
If you find another item you want, you can delete its Favorite Search to make room for new searches. eBay lets you save up to 100 searches.
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Tuesday, August 16, 2005
Tips: If the goods Are Lost In Transit
Once your merchandise is handed over to the shipping company or postal service, it's out of your control. For that reason, it's always a good idea to get a tracking number that you can share with the buyer. Otherwise the buyer can claim that the package had never been shipped.A delivery confirmation from the shipper can eliminate the uncertainty.
With the tracking number you can ease the buyer's worries about the shipment as well as head off their claim from you.
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Monday, August 15, 2005
Tips:-Buyer told Goods Arrive Damaged
What happened to seller if buyer opens the package and sees that the item has been damaged in some way--or claims that it has been totally damaged .
If you packaged your item carefully, and photographed it clearly, you are technically not responsible for the buyer's complaints. If you don't do that you are at a big disadvantage, for you can't see the item to make sure the buyer is telling you the truth about the damage.
If you insured the item, yu can file a claim with the shipper and get reimbursed. But in most cases, you'll be better off simply refund the buyer's money and ask the item be returned.
Most importantly, if item is valuable, be photographed it and insured.
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Sunday, August 14, 2005
Tips:-Some Words Make The Difference
A few descriptive terms can make all the difference !
On eBay, certain words show up frequently in auction descriptions that are especially effective. They include:-
- Original
- NR (No Reserve)
- New
- MIB (Mint in Box)
- Rare
For these sorts of terms, capitalizing them can help to some extent. Only capitalize the most important terms, so your auction is easier to read.But don't overused exclamation marks (!!!!) that will add nothing to the description.
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Saturday, August 13, 2005
Tips:-Gallery Images Helps More Bids
To sell more on eBay, you must includes graphic image besides words. Listing that are text-only are much less attractive than those that with images.
Gallery images--When bidders scan a set of search results, they'll notice that there's a big difference, in terms of visual impact between listings that have a Gallery images and those that do not.
A Gallery image is a thumbnail image appears to the left of your auction title. It also appears when shoppers click the Gallery view link in the left-hand column of a set of search results.
If your object is of good quality, a Gallery image can help get more view for your auction, and that means more bids , more sale.
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Friday, August 12, 2005
News:- Paypal New Payment Policy
Notice Date: July 14, 2005; Effective Date: August 19, 2005
Beginning August 19, 2005, if you sell on eBay and offer PayPal, your PayPal account must accept all forms of payment including payments made via credit card, regardless of whether you display the PayPal logo with credit card icons.
You must have a Premier or Business PayPal Account or be willing to upgrade from a Personal PayPal Account to a Premier or Business Account if you receive a credit card payment.
You may not communicate to eBay buyers (e.g. via your eBay item description) that you only accept, or will not accept, specific forms of PayPal payment.
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Thursday, August 11, 2005
Paypal :-How Many Type Of Accounts
PayPal offers three different account types, Personal, Premier, or Business. Each account type has access to a different set of features and capabilities. Keep reading for a discussion of these features, which will help you decide which account is right for you.
Personal Accounts are for use by individuals only and cannot receive credit card payments. Personal Accounts include all of their Core Features (see below).
Premier Accounts are for members who have a high transaction volume, need to accept credit card payments, or would like access to their special features. Premier Accounts include all of their Core Features, as well as their Premium Features (see below). Premier Accounts may operate under an individual name.
Business Accounts are for business use only. Business Accounts include their entire Core Features, as well as their Premium Features (see below). Business Accounts can operate under a company or group name.
Core Features:
- Send Money
- Request Money
- Auctions Tools
- Website Payments
- Account Insurance
- Downloadable Log
- Email-based customer service
Premium Features:
- All of the Core Features
- Do business as yourself, under a corporate name, or group name
- Accept unlimited credit card payments
- Payment Receiving Preferences
- Subscriptions
- Mass Payments
- Multi-User Access *For Business Accounts
- Advanced Downloadable logs
- 7 day-a-week toll free customer service
Business and Premier Accounts are assessed a transaction fee, which is a small percentage of each payment received. See their fee schedule.
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Wednesday, August 10, 2005
Tips: More Auction News At AuctionBytes
To broaden your horizon on Auctions, you need more information from Third Party source. The best one is :-AuctionBytes.
AuctionBytes not only features the latest eBay news, but also give you ton of tips and other information about eBay and other online auction sites.
You can also subscribe to their free Update and NewsFlash online newsletters to have current news delivered directly to your email inbox.
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Tuesday, August 09, 2005
Tips: Post Feedback As Seller,How & When
To leave feedback for another member:-
- Click on the My eBay button at the top of any eBay page.
- Click on the "Feedback" link under "My Account" on the left-hand side of the page.
- Click on the Leave Feedback button.
From this page, you will be able to leave feedback for other members you've had a transaction with during the past 90 days, as well as visit your Member Profile page where you can review and respond to feedback left about you.
If you need to leave feedback for a transaction that is more than 90 days old, you may do so using the "single transaction form" link located on the Leave Feedback page. Remember, eBay only commits to items being available for 90 days, so if it is greater than 90 days you may not be able to leave feedback.
When to post your feedback as seller:
As a seller, it may not be a good decision to leave feedback after received payment, becasue it is much easier for a buyer with the slightest problem to leave a negative instead of contacting you to fix the problem. Personally I post my feedback only after buyer confirming package received in good order.
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Monday, August 08, 2005
Tips:- Multiple Turbo Lister Accounts
You can create multiple accounts with Turbo Lister.
You can access multiple accounts with Turbolsiter software. Turbo Lister supports the use of multiple user profiles in the program. When you first started using the program you were prompted to create the first profile, but you may also create more profiles and switch between them.
With the Turbo Lister program open on your computer, follow the steps below:
- Click "File," then "New," then "User File"
- Select the "Set up a new Turbo Lister file" option and click "Next."
- Enter the eBay account information for the new profile and follow the prompts to
complete.
To switch from one user profile to another, click "File," then "Change User..." and select the profile you wish to open.
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Sunday, August 07, 2005
Feedback score needed for options on eBay
There are account requirements that must be met with your eBay account for options you wish to use.
- You may create Online Auctions with a Reserve, but you may not include a Buy It Now option until your feedback score reaches at least 10.
- You may use Fixed Price listings when you have a feedback score of at least 10, or if you have a feedback score of at least 5, and offer PayPal as a payment method.
- You may use a Dutch Auction format when you have at least a feedback score of 30, or if you have a feedback score of at least 15 and offer PayPal as a payment method.
- You are eligible to open a store if your Paypal account is verified.
To open an eBay Storefront , please follow the steps below:-
- Click the link that reads "site map" at the top of most eBay pages.
- On the Site Map page, find the section headed "eBay Stores," at the bottom of the middle column. Under that heading, choose the link that "Open an eBay Store."
- Follow the instructions provided on the next page.
If you already have a PayPal account and are unable to open your Store, you need to contact PayPal directly to make certain your account is in good standing (Entroll in Expanded Use Program and verified ) . For the best assistance in this situation, please click the link below:Contact General
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Saturday, August 06, 2005
News:- eBay SG Lauches New Seller Tool !
eBay sg is pleased to announce that Lister Classic is now available for download on eBay.com.sg
Lister Classic is a free desktop-based selling tool that facilitates creating listings to post on the eBay Singapore site. Lister Classic helps sellers list items on eBay SG more quickly and easily.
For more details, please click at:Lister Classic
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Friday, August 05, 2005
Fees On Auction Item With Reserve Price
When a Reserve Price Auction item is listed, insertion fees are based on the reserve price amount instead of the opening bid amount. The same fee scale is used to calculate reserve price auction fees. The chart below shows how these fees are calculated:
Starting Price, Opening Value or Reserve Price/Insertion Fee :-
- $0.01 - $0.99/$0.25
- $1.00 - $9.99/$0.35
- $10.00 - $24.99/$0.60
- $25.00 - $49.99/$1.20
- $50.00 - $199.99/$2.40
- $200.00 - $499.99/$3.60
- $500.00 and up/$4.80
eBay also charges a refundable Reserve Price Auction fee on all Reserve Price auctions. This fee is charged as follows:
Reserve Price Fee:-
- $0.01 - $49.99 $1.00
- $50.00 - $199.99 $2.00
- $200 and up 1% of reserve price (with a cap of $100.00)
Total, if the auction doesn't sell to a winning bidder, you pay the insertion fee and Reserve Price fee. If the item sells because the Reserve was met, the Reserve Price fee is refunded and you pay the insertion fee and the Final Value Fee.
Our fees are explained in greater detail on the eBay fees and Credits page located here:
eBay Fees and Credits
You can also reach the eBay fees and Credits page by clicking on "Sell" link from the Navigation Bar located at the top of most eBay pages. From the "Sell your item form" page, click on the "selling fees" link located near the top of the page.
I'd also like to take a minute to tell you about a great new resource available at eBay that will help you get the most out of your selling experience. It's called the Solutions Directory, and it provides you quick access to eBay and third-party oftware and services designed to improve your productivity and grow your business.
To visit the Solutions Directory, please visit the link below:
Solutions Directory
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Thursday, August 04, 2005
Tips:- Make Titles Precisely With Keyword
eBay search engine will search exactly what you enter your keywoods. When creating your titles, don't allow any misspellings, because if you do, you wil be left out of all searches for the item you are listing.
On the other hands, it's smart to consider misspellings that average buyer might make. Purposely includes those in your title along with the correct spellings,and you will scoop up more buyers than your less savvy competitors.
For example, if you are selling a Canon camera, include "Cannon" in the title. You know it's wrong, but search engine will still pop up your listing for the customer who just happened to make a mistake.
Another example is model number, if you are listing Sony "STR-55", you may add in "STR55" in order to get more buyers who may type it as "STR55".
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Wednesday, August 03, 2005
Tips:-Be Patient. Be Aggressive. Be Smart
Be patient in giving yourself the time and freedom to learn about your business and set it growing strong.
Be aggressive in sticking with your business plan.
Be smart in staying flexible with your product choices, acquisitions, and business practices.
You'll be much more successful if you continue to question what you know, what you are learning, and what you are doing.
Be ready to change and adapt !
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Tuesday, August 02, 2005
Tips: Sell Quality Items As PowerSeller Do
To be a top Power Seller, your challenge must be to build a renewable and reliable source of products that you can sell repeaedly to a customer base you will build over time.
Start from the beginning by stocking high-quality merchandise. It is impossible to effectively sell products you don't believe in, so don't even start with them.
Start any business, your main goal is building loyal, repeat customers , and that is more likely to happen when your customers know you sell quality goods. Keep this larger goal of building a customer base in mind and you won't even be tempted to scrimp on product.
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Monday, August 01, 2005
Tips: Search Before List Your Items
On eBay, you must love your product line, but don't let your own feeling and opinions get in your way.
You can search completed items on eBay .But to learn what sells best, you can simple use Google to search for "best-selling". You just enter whichever item or descriptor you are working with. Best-selling color, best-selling scent, best -selling fabric, for example, will all show you what most shoppeers are looking for.
You will also find that you can do research everywhere you go, as long as you keep your eyes open. When you are going about your daily business, notice what items people seem to be using, wearing, or buying. Keep in mind which of these may be good for you to add to your listing.
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