Saturday, December 10, 2005
Paypal: Fraudulent Emails
At PayPal, protecting your account's security is Paypal top priority. Recently, PayPal members have reported suspicious-looking emails and fake websites. These emails are not from PayPal and responding to them may put your account at risk. Please protect your PayPal account by paying close attention to the emails you receive and the websites you visit.
Please use the following tips to stay safe with PayPal:
Safe Log In: To log in to your PayPal account or access the PayPal website, open a new web browser (e.g., Internet Explorer or Netscape) and type in the following: https://www.paypal.com
Greeting: Emails from PayPal will address you by your first and last name or the business name associated with your PayPal account. Fraudulent emails often include the salutation "Dear PayPal User" or "Dear PayPal Member".
Email Attachments: PayPal emails will never ask you to download an attachment or a software program. Attachments contained in fraudulent emails often contain viruses that may harm your computer or compromise your PayPal account.
Request for Personal Information: If Paypal require information from you, they will notify you in an email and request that you enter the information only after you have safely and securely logged in to your PayPal account.
Often, fraudulent emails will request details such as your full name, account password, credit card number, bank account, PIN number, Social Security Number, or mother's maiden name.
If you think that you have received a fraudulent email (or fake website), please forward the email (or URL address) to spoof@paypal.com and then delete the email from your mailbox. Never click any links or attachments in a suspicious email.
